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AI voice agent New

OmniAI

AI voice agent that answers and makes calls in natural Azerbaijani.

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What it does

Fig. 01 · OmniCloud
  1. 01Natural Azerbaijani speech — recognition and synthesis
  2. 02Understands intent and fills in requests on the fly
  3. 03Hands the call to a human operator whenever needed
  4. 04Answers from your knowledge base and dialogue scenarios

OmniAI answers calls and chats in natural Azerbaijani, understands what the customer needs, fills in the request and hands over to an operator when it matters.

OmniAI both answers incoming calls and makes calls itself. It is part of the OmniCloud ecosystem: one platform for every customer conversation, with AI at its core.

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OmniAI demo call

OmniAI demo call

DemoClient ⇄ OmniAI · az-AZ
  1. Client

    Salam, kredit kartı sifariş etmək istəyirəm.

    Hi, I’d like to order a credit card.

  2. OmniAI

    Əlbəttə! Adınızı və doğum tarixinizi deyə bilərsiniz?

    Of course! Could you tell me your name and date of birth?

  3. Client

    Elvin Məmmədov, on iki may, doxsanıncı il.

    Elvin Mammadov, 12 May 1990.

  4. OmniAI

    Təşəkkür edirəm! Müraciətiniz qeydə alındı — operator beş dəqiqə ərzində sizinlə əlaqə saxlayacaq.

    Thank you! Your request is registered — an operator will call you back within five minutes.

Extracted fields

Product
Credit card
Name
Elvin Məmmədov
Date of birth
12.05.1990
Status
Hand-off to operator

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Also in OmniCloud

  1. 01

    AI chatbotOmni ChatBot

    Answers customer inquiries quickly and consistently, based on your knowledge base and dialogue scenarios.

  2. 02

    Omnichannel contact centerOmniCloud Contact Center

    Phone, e-mail and social media in one interface — for faster, better customer service.

  3. 03

    Outbound dialerOmniCloud Dialer

    Automated high-volume outbound calls and robocalls for sales, collections and customer care.

  4. 04

    Sales CRMOmniCloud CRM

    Inquiries from every channel become leads — and customers — on a single dashboard.

  5. 05

    Document management & HRAgDoc + HR Module

    Fully digital document flow, plus an HR module that automates people processes.

Let’s build intelligent systems together.