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AI-powered agile solutions — Baku, since 2015

Baku GMT+4

We build intelligent systems that make complex work simple.

Agile Solutions builds scalable AI-driven platforms that automate operations, enhance customer experiences and enable data-driven decisions — for banks, government agencies and enterprises in Azerbaijan since 2015.

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Agile Solutions2015 — 2026

From the first e-government systems in 2016 to AI agents in 2026, we have grown together with our clients. Today we combine a decade of engineering with artificial intelligence — and we still work in short iterations, keep you in the loop at every step and stay on to support what we build.

Trusted by banks, government agencies and enterprises

  • State Migration Service

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AI

Intelligent systems, end to end

From strategy to deployment, we deliver AI-enabled systems that improve efficiency, strengthen customer engagement and support sustainable growth.

  1. i.

    Conversational AI

    Voice agents and chatbots that answer customer calls and chats around the clock.

  2. ii.

    Azerbaijani speech tech

    Our own speech recognition and synthesis models, trained for natural Azerbaijani.

  3. iii.

    Intelligent automation

    Robocalls, lead routing and workflow automation that take routine work off your teams.

  4. iv.

    AI analytics

    Insight from calls, documents and data — dashboards and reports your managers actually use.

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OmniAI New

Voice AI that speaks Azerbaijani

OmniAI answers calls and chats in natural Azerbaijani, understands what the customer needs, fills in the request and hands over to an operator when it matters.

OmniAI demo call

DemoClient ⇄ OmniAI · az-AZ

  1. Client

    Salam, kredit kartı sifariş etmək istəyirəm.

    Hi, I’d like to order a credit card.

  2. OmniAI

    Əlbəttə! Adınızı və doğum tarixinizi deyə bilərsiniz?

    Of course! Could you tell me your name and date of birth?

  3. Client

    Elvin Məmmədov, on iki may, doxsanıncı il.

    Elvin Mammadov, 12 May 1990.

  4. OmniAI

    Təşəkkür edirəm! Müraciətiniz qeydə alındı — operator beş dəqiqə ərzində sizinlə əlaqə saxlayacaq.

    Thank you! Your request is registered — an operator will call you back within five minutes.

Extracted fields

Product
Credit card
Name
Elvin Məmmədov
Date of birth
12.05.1990
Status
Hand-off to operator

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OmniCloud

AI-powered products

The OmniCloud ecosystem: one platform for every customer conversation — with AI at its core.

  • OmniAINew

    AI voice agent that answers and makes calls in natural Azerbaijani.

  • Omni ChatBot

    Answers customer inquiries quickly and consistently, based on your knowledge base and dialogue scenarios.

  • OmniCloud Contact Center

    Phone, e-mail and social media in one interface — for faster, better customer service.

  • OmniCloud Dialer

    Automated high-volume outbound calls and robocalls for sales, collections and customer care.

  • OmniCloud CRM

    Inquiries from every channel become leads — and customers — on a single dashboard.

  • AgDoc + HR Module

    Fully digital document flow, plus an HR module that automates people processes.

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Impact

What AI changes for your business

  1. i

    Cost reduction

    Streamlined processes and lower operational expenses.

  2. ii

    Efficiency

    Faster answers, less waiting, more done by the same team.

  3. iii

    Automation

    Intelligent process automation across your workflows.

  4. iv

    Service quality

    Exceptional customer support through advanced AI.

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Practice

What we do

AI is our focus. Ten years of engineering is our foundation.

  1. Voice agents, chatbots, speech models and AI analytics — designed, trained and built into your processes.

    • Voice & chat agents
    • Azerbaijani STT / TTS
    • LLMs & knowledge bases
    Read more

  2. Custom software tailored to your business — scalable, secure and seamlessly integrated with your systems.

    • Web platforms
    • Enterprise systems
    • Mobile apps
    Read more

  3. Data centers, networking and IT security that keep mission-critical operations running.

    • Data centers
    • Networking
    • IT security
    Read more

  4. Data integration, warehousing and advanced analytics that turn data into decisions.

    • Data integration
    • Data warehousing
    • Advanced analytics
    Read more

  5. Expert guidance through complex IT challenges — strategy, planning and execution.

    • AI strategy
    • Technical requirements
    • Scope & planning
    Read more

  6. A dedicated team on call 24/7 — your systems run smoothly with minimal downtime.

    • Helpdesk 24/7
    • Monitoring
    • Maintenance
    Read more

  7. Scrum, Kanban and Extreme Programming — the practices we use to deliver high-quality projects.

    • Scrum
    • Kanban
    • Agile transformation
    Read more

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Selected work

National e-government systems, AI-driven contact-center platforms and the infrastructure behind them.

  1. State Migration Service of Azerbaijan

    VMMS — Unified Migration Information System

    Internal Migration Information Management System, external user portals (e-registration, residence and work permits, extension of stay), integrations with partner organizations and third parties, ongoing support and maintenance.

    • .NET
    • Angular
    • Oracle
    • REST / WCF

  2. State Migration Service of Azerbaijan

    MigAz mobile app

    Official migration services and useful information about Azerbaijan — on your smartphone.

    • React Native
    • Firebase Cloud Messaging
    • ASP.NET Core

  3. Azerbaijan Tourism Board

    Tourism Information & Management System

    Set up under the Presidential Order: one web platform that registers tourism stakeholders, centralises data and powers statistics and reporting.

    • Web platform
    • Analytics
    • Reporting

  4. ABB · PASHA Life

    OmniCloud Dialer

    Automated high-volume outbound campaigns and robocalls for sales, collections and customer care.

    • OmniCloud
    • 3CX
    • Telephony
    • Automation

  5. Public-sector client

    Data Center Infrastructure

    Central and reserve data centers — built, operational and backed by our technical support.

    • VMware ESX
    • HPE ProLiant DL
    • HPE 3PAR StoreServ

  6. State Migration Service of Azerbaijan

    AgDoc at the State Migration Service

    Our electronic document management product — customised, in active use and supported by our team.

    • AgDoc
    • ASP.NET MVC
    • Oracle

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Agile Solutions

In numbers

  • 10+

    years of delivery, since 2015

  • 18+

    banks, agencies and enterprises among our clients

  • 60%

    of clients come back to work with us again

  • 24/7

    support, 365 days a year

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2015 — 2026

Our story

  1. 2015

    Agile Solutions is founded in Baku.

  2. 2016–2018

    The Unified Migration Information System and the MigAz mobile app; key e-services for the public and private sectors.

  3. 2019–2020

    The OmniCloud ecosystem is born; OmniCloud Dialer goes live at ABB and PASHA Life.

  4. 2021–2023

    OmniCloud Contact Center launches and scales; projects for the Tourism Board, Kapital Bank, Premium Bank and TuranBank.

  5. 2024–2025

    OmniCloud CRM, the AgDoc HR module and the AI chatbot.

  6. 2026

    AI at the core of OmniCloud: voice agents, AI-driven analytics and smarter automation.

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Data → Model → Product

How we work

Datacollect · label

Modeltrain · evaluate

Productship · learn

  1. 01

    Discover

    We dig into your process, find where AI pays off and agree on scope.

  2. 02

    Plan

    A clear roadmap and backlog — from a pilot to a nationwide rollout.

  3. 03

    Build in sprints

    Scrum, Kanban and XP: short iterations with a working result at every step.

  4. 04

    Launch & support

    Go-live, monitoring and a 24/7 helpdesk — we stay on after release.

Why Agile Solutions

  • A

    Proven experience

    A strong track record with government and enterprise clients.

  • B

    End-to-end delivery

    From the first consultation to deployment and 24/7 support.

  • C

    Reliable partnership

    Long-term relationships — 60% of clients come back to work with us again.

Technology partners

  • 3CXPlatinum Partner · Advanced Certified
  • YeastarTelephony
  • OdooBusiness apps

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Contact

Let’s build intelligent systems together.

Tell us about your idea — we will prepare a demo or a free quotation.

Address
222 Ahmad Rajabli St., Baku, Azerbaijan

Get a free quote

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